As long as you cancel your booking no later than 48 hours before the scheduled pick-up time (local time at the pick-up location), your prepayment will be fully refunded in the form of Booking Credit (or a refund back to your card if you request it).
If you cancel less than 48 hours before pick-up (local time at the pick-up location), you’ll only be refunded for Full Coverage if purchased.
The specific times for your booking will be displayed on your voucher and in the My Booking section.
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