Help Pages
Read our answers to your car hire questions
You should always arrive at the time listed on your voucher.

It depends on the supplier and the location. Delivery service isn’t available if you choose an airport as your pick-up location.

In some countries, legislation limits the length of rental contracts, often restricting them to 28 days or a full calendar month.

Many suppliers serving major airports are open 24/7. Some other suppliers offer out-of-hours service, meaning they will allow you to pick up a car after their normal business hours for an additional fee.

It may be possible depending on where you want to drop the vehicle off, but there will likely be an additional fee.

If you choose to drop off the car at a different location than where you picked it up, you’ll usually be charged a one-way fee. This fee may vary depending on the supplier and locations, sometimes being quite high, especially for one-way rentals between two different countries.

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